Nicole Lenzen is a senior product manager at BCG Digital Ventures. With a passion for innovation, design thinking, and social impact, combined with her acute understanding of product development and the digital landscape, she has consulted for companies ranging from startup to Fortune 500.

Her experience extends across fashion, consumer, industrial goods, finance, and the social sector. As a seasoned entrepreneur, she has a knack for dissecting complex problems, identifying opportunities, and delivering human-centered solutions. Whether designing a large-scale system or defining the intricate details of a physical product, Nicole loves connecting with the user, collaborating with visionary clients and positive change-makers, and exploring new technologies. 

Services Include:
 

System & Service Design:
- Product, Project Management
- User Research, Workshops
- Information Architecture
- User Experience, Workflows
- Prototyping, Testing
- Implementation, User Training

Product Design:
- Design
- Product Development
- Pattern Making
- Technical Design
- Sourcing, Production
- Apparel, Soft Goods, Home

Business Design:
- Market, Trend Research
- Business Modeling
- Concepting, Prototyping
- Brand Strategy
- Organizational Design

SELECT PAST CLIENTS:

Theory

New York, NY

Project: Devise a strategy to improve operational and development efficiencies and increase innovation in the New York sample development center and the overall design, development, and production process.

Founded by Andrew Rosen in 1997, Theory revolutionized the contemporary market with its concept of the urban uniform, a modern edit of elevated essentials. A leader in Fast Retailing Group's dossier, Theory balances luxury with accessibility in collections known for precisely tailored silhouettes and exceptional fabrics.

ALDO

Montréal, Québec

Project: Design and implement a product lifecycle management system to support a new direct sourcing initiative for footwear, including integrations with a merchandising system and vendor database. Phased roll-out by brand to design, product development, and overseas sourcing teams. 

Founded in 1972 by Aldo Bensadoun, the Montreal-based company the ALDO Group is internationally renowned as a leader in footwear brands and retail concepts. The privately held company operates close to 900 retail stores across Canada, the US, the UK and Ireland.

Brooks Brothers

New York, NY

Project: Design and implement a product lifecycle management system including integrations with an enterprise resource planning system and material and product testing database. Roll-out to entire global merchandising, design, development, and production teams and vendors.

In 1818, Henry Sands Brooks founded Brooks Brothers, the first ready-to-wear fashion emporium in America. Since then, Brooks Brothers is proud to have become an institution that has shaped the American style of dress through fashion innovation, fine quality, personal service, and exceptional value in their products. 

Fashionware

New York, NY

Project: Product director of fashion product development system for managing design concepts, colors and raw materials, product specifications and costing, sample requests and evaluations, global collaboration, and reporting.

Fashionware PLM is a cloud-based product lifecycle management application for small to medium-sized fashion companies that streamlines the design process, facilitates the creation and sending of tech packs, and allows internal users and teams to easily collaborate in real time with suppliers, customers, and manufacturers.

Zafu

Berkeley, CA

Project: Using extensive knowledge of body types, fit issues, and style trends, create customer profile surveys to gather data for machine-learning algorithms that power product suggestions for online shoppers.

Zafu is an ecommerce analytics platform that recommends optimization strategies across SKUs for major retailers and brands. Invisible to the shopper, Zafu works behind the scenes, in real time to re-rank products, ensuring that shoppers see the most relevant products every time.

Coach

New York, NY

Project: Process and system training to support the international roll-out of a supply chain collaboration solution for managing material development, raw material purchasing, and material liability.

Coach, established in New York City in 1941, is a leading design house of modern luxury accessories and lifestyle collections with a rich heritage of pairing exceptional leathers and materials with innovative design. Coach is sold worldwide through Coach stores, select department stores and specialty stores, and through Coach’s website.

Calvin Klein

New York, NY

Project: Design and implement a custom software module to facilitate technical design and sampling functionality. Improve user experience for additional product lifecycle management material, line sheet, and reporting functionality.

Calvin Klein, Inc. is an American fashion house founded by the fashion designer Calvin Klein in 1968. A wholly owned subsidiary of PVH Corp., Calvin Klein, Inc. designs and markets women’s and men’s designer collection apparel and a range of other products that are manufactured and marketed through an extensive network of licensing agreements and other arrangements worldwide. 

Inclosia Solutions

San Francisco, CA  /  Midland, MI

Project: Researched and produced six comprehensive seasonal trend reports to inform Inclosia’s product development, including market and ethnographic research and analyses, color and mood forecasts, and material swatches and specifications. Collaborated with industrial designer to create product concept renderings of electronic devices with fashion material enclosures.

Inclosia Solutions is a business unit of The Dow Chemical Company that delivers innovative enclosure technologies. The EXO Overmolding System from Inclosia is a patented mass manufacturing process that enables designer fabrics, leathers, real woods, and real metals to be combined with plastics in an injection molding operation.